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COVID-19 Support, Energy Tips & FAQs
How Energy Trade is Working to Support YouRead now
MOVING IN? CONNECT ME PLEASE!
All we need is your address and apartment number. Let’s get you connected…
MY POWER OR GAS IS OUT
We may not control the pipes or wires, but we can help with some top tips and advice on how to get you connected again.Learn More
EMERGENCY & LIFE SUPPORT
In a life-threatening emergency, please always call 000 first. For other emergencies, troubleshoot here.
It’s simple to disconnect or we can even move with you. Learn More
PAYING AND UNDERSTANDING MY BILL
The when, how and what guide to help you better understand your bill.Learn More
ENERGY SAVING AND BILL REDUCING TIPS!
Read our top saving tips to help you take control of your energy, right from your home.Learn More
GREENER COMMUNITY ENERGY
Discover what we are doing, to provide better, cleaner community energy.Learn More
UNDERSTANDING COMMUNITY ENERGY NETWORKS
A quick 101 on Australia’s energy suppliers, and how we power your home. Learn More
CAN I SPEAK TO SOMEONE PLEASE?
Absolutely. Troubleshooting online is often the easiest way, but you can also email or call our 100% Australian based customer service team.Learn More