MOVING IN? CONNECT ME PLEASE!
All we need is your address and apartment number. Let’s get you connected…
Learn MoreMY POWER OR GAS IS OUT
We may not control the pipes or wires, but we can help with some top tips and advice on how to get you connected again.
Learn MoreEMERGENCY & LIFE SUPPORT
In a life-threatening emergency, please always call 000 first. For other emergencies, troubleshoot here.
Learn MorePAYING AND UNDERSTANDING MY BILL
The when, how and what guide to help you better understand your bill.
Learn MoreENERGY SAVING AND BILL REDUCING TIPS!
Read our top saving tips to help you take control of your energy, right from your home.
Learn MoreGREENER COMMUNITY ENERGY
Discover what we are doing, to provide better, cleaner community energy.
Learn MoreUNDERSTANDING COMMUNITY ENERGY NETWORKS
A quick 101 on Australia’s energy suppliers, and how we power your home.
Learn MoreCAN I SPEAK TO SOMEONE PLEASE?
Absolutely. Troubleshooting online is often the easiest way, but you can also email or call our 100% Australian based customer service team.
Learn More
Our Australian based team is here to help solve your energy issues so you can get on with your day. If the following doesn’t provide the answers you need, please send us an email at [email protected] or call our Australian-based customer service team 1300 001 255.
You can also find even more solutions on our Customer Portal.”