|Connection Fee||$24.20 GST Inclusive||Connection received by 6PM today – Get connected the next business day|
|Early Bird Connection||$29.70 GST Inclusive||Connection received by 11am today – Receive same day connection|
|Same Day Priority Connection||$40.00 GST Inclusive||Connection received between 1pm – 3pm today – Get same day connection|
|After Hours Connection||$120.00 GST Inclusive||Connection received after 3pm today – Get same day connection|
|Reconnection for non-payment||$33.00 GST Inclusive||Avoid this by signing up for direct debit|
|Late Payment Fee||$17.60 GST Inclusive||Avoid this by paying by direct debit|
|Credit and Debit Card payment fee||Visa and MasterCard 1.67%||Avoid this by paying by direct debit from your bank account|
|Amex and Diners 3.5%||Avoid this by paying by direct debit from your bank account|
|Ezi-Debit Dishonour Fee||$21.90 per failed transaction||This is charged by Ezi-debit, not Energy Trade. You can avoid this by paying by direct debit and checking there are sufficient funds in your account when a direct debit is due.|
Request for historical billing information
If you ever need us to provide you with copies or information about your previous Energy Trade bills, we’ll be happy help you out – but we may charge you for the cost of supplying copies of the bill.
If a government, regulator, network distributor or metering service provider varies or introduces a fee, charge or tax, we may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related or metering services may include our reasonable costs for arranging such services.