|Connection Fee||$24.20 inc GST||Connection (forward scheduled-not a same day connection)|
|Early Bird Connection||$29.70 inc GST||Connection received by 11am today – connected same day|
|Same Day Priority Connection||$55.00 inc GST||Connection received between 11am – 2pm today – connected same day|
|After Hours Connection||$120.00 inc GST||Connection received after 2pm today – connected same day|
|Reconnection for non-payment||Time specific||This will depend on the time of day you reconnect (as above)|
|Late Payment Fee||$16.00 inc GST||Avoid this by paying on time or via direct debit|
|Credit and Debit Card payment fee||Visa and MasterCard 1.67%||Avoid this by paying by direct debit from your bank account|
|Amex and Diners 3.5%||Avoid this by paying by direct debit from your bank account|
|Ezi-Debit Dishonour Fee||$21.90 per failed transaction||This is an Ezidebit fee you can avoid this by ensuring there are sufficient funds to cover your direct debit. Also by advising if your card is lost or stolen|
Request for historical billing information
If you ever need us to provide you with copies or information about your previous Energy Trade bills, we’ll be happy help you out – but we may charge you for the cost of supplying copies of the bill.
If a government, regulator, network distributor or metering service provider varies or introduces a fee, charge or tax, we may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related or metering services may include our reasonable costs for arranging such services.